Dixie State University

COVID-19 Emergency Response Plan

UPDATED: 9:06 a.m. on March 30, 2020. Please check back often, as this site is updated frequently.

Dixie State University is vigilantly following local, state, national, and global agencies as they closely monitor the outbreak of novel coronavirus (COVID-19). The University is taking measures to ensure the safety of the entire campus community and has emergency operation plans in place. Be sure to check back often, as this site is updated frequently and will provide the most up-to-date information concerning the University’s response to COVID-19.

The most up-to-date information about COVID-19

Dixie State University COVID-19 Emergency Response Plan

Are all classes being held remotely?

Starting Monday, March 23, lecture-style classes traditionally held on campus will be held remotely to protect the health of the community. Remote learning employs various methods including but not limited to online courses, podcasts, and face-to-face live Internet sessions.

Understanding that certain classes require hands-on experiences such as clinicals and labs for degree completion, individual departments will communicate their specific instruction plans to students and faculty.

Professors are communicating with their students via Canvas and/or students’ Dmail accounts on how their classes will proceed. If students have not received communication from their professors by Monday, March 23, they should email them directly.

Are there resources to assist with remote learning?

DSU has prepared its Student Remote Learning Resources in Response to DSU’s COVID-19 Plan to help students transition to remote learning. Students should refer to these resources to answer any questions they may have about connecting remotely to their classes and professors.

How long will classes be held remotely?

Classes will continue to be taught remotely through the end of the spring semester.

How do I participate in class if I don’t have access to a computer or the Internet?

The library on the second floor of the Holland Centennial Commons will remain open. There, access to computers and the Internet will be available; however, students who have access to a computer and the Internet should consider studying in their residences. Students using the library’s resources will be asked to practice social distancing and maintain six feet of space between themselves and others, per the CDC’s recommendation. If the library becomes too crowded to allow for proper social distancing, additional computer labs in other instructional buildings may be opened as needed. Additionally, DSU’s custodial staff will frequently and thoroughly disinfect open spaces to help safeguard the health of the campus community.

Will I be expected to come to campus to take my final exams?

Final exams will be administered remotely. Professors will provide students with specific instructions as final exams get closer.

Will I receive tuition reimbursement?

All Utah System of Higher Education institutions, including Dixie State University, are not offering tuition and fee reimbursements because classes are still being taught remotely. Additionally, DSU student leaders are working on a plan to use student resources in a way that will serve the student body and meet students’ greatest needs.

Is my on-campus internship impacted?

Per the recommendation of the White House and CDC, employees who perform nonessential duties, including student-workers and student interns, should work remotely March 21 through April 5. If the traditional responsibilities of employees are unable to be performed remotely, supervisors may assign alternative assignments that can be done remotely. If no alternative work assignments are available and employees are unable to work remotely, they should work directly with their supervisors. Students should also work with their supervisors to ensure they have worked enough hours throughout the semester to receive academic credit.

Will I be able to register for summer classes?

Yes. Summer registration is now open. Contact your academic advisor for assistance with scheduling.

Will Concurrent Enrollment classes be affected?

Concurrent Enrollment classes taught on the high school campuses will follow the instructional directions set forth by their school district. At this time, this means courses will be taught remotely upon returning from spring break.

Concurrent Enrollment classes taught on the University campus or at DSU Extension Centers will follow DSU instructional protocols for full-time students.

Questions and concerns can be directed to DSU’s Concurrent Enrollment Department. (Communication through e-mail is preferred.)

Will Community Education classes be affected?

Community Education classes are canceled through May 10. Individuals enrolled in a canceled program will receive a pro-rated refund or credit to take equivalent classes in the future. Individuals registered for a class that has not yet started will receive a full refund.

Will Institute for Continued Learning classes be affected?

ICL classes and lecture series held on the DSU campus are canceled for the duration of the spring semester. Classes that do not take place on campus, including hiking and field trips, will still be held.

Will ACE Academy or SUCCESS Academy classes be affected?

ACE Academy and SUCCESS Academy will follow all directives from the Utah Health Department. In conjunction with Governor Herbert and the Health Department, all public education classes have been moved to an online setting for Monday, March 16, through Friday, May 1.

Our campuses will be staffed and remain open during this time period while classes are being taught online. Please contact ACE Academy at 435-879-4716 or SUCCESS Academy at 435-652-7830 if you have any questions.

Will food be available on campus?

Brooks’ Stop will be open Monday through Saturday, from 9 a.m. to 7 p.m. and Sunday from noon to 6 p.m. for take-out and delivery service only. Balances remaining on students’ meal plans will either be refunded or remain on the students’ accounts for the fall semester, whichever option the student prefers.

DSU’s Student Food Pantry will be available at Campus View Suites through the end of the spring semester. Any DSU student can use this resource by showing their Dixie ID at the Campus View Suites front desk.

Is campus housing open?

Yes. Because Dixie State University has a limited number of housing units and many students have asked to stay in their rooms, all housing operations will continue. Students living in campus housing will be able to stay in their rooms until the end of the semester if they choose to do so, and Housing staff will be on campus to address student needs that arise.

Prorated reimbursements are available to students who choose to move out between March 12 and April 7. Prorated rates are effective beginning March 24, and students can decide if they’d like their refund applied to their student account or if they want the University to hold the money and apply to future semester’s rent.

Residents who choose to go home for the rest of the semester should notify the Housing Office so that check-out procedures and key returns can be coordinated. Early checkouts will be treated just like end-of-the-semester checkouts and deposits will be refunded if applicable.

Out of caution, Housing is implementing a no-guest rule. This means that visitors are not allowed in on-campus housing facilities until further notice. This rule does not apply to family members or individuals assisting a resident during move out.

Is the library open?

Levels 1 and 2 of the Holland Centennial Commons will be open to the Dixie State University community. Students, faculty, and staff must show their Dixie ID to enter. If students, faculty, or staff need a book or other item retrieved from the 3rd floor, please ask for assistance and library staff will get it. The library will be operating with reduced hours of Monday-Friday, 8 a.m. to 5 p.m.

Library and Learning Services encourages students to take advantage of the wide variety of electronic resources and services. Electronic books and journal articles are available from library.dixie.edu. To access these resources from home, log in with your Dixie ID and password. Help for remote learning classes is available online through the Academic Performance & Tutoring Center.  Students can use the Ask a Librarian feature by texting a question anytime 24/7 to 435-244-3781 or contacting the library at 435.652.7714 or at library@dixie.edu.

The Help Desk is available to assist with all campus technological needs. Students, faculty, and staff can get help with everything from working in Canvas to general computer or Dmail support. The Help Desk can be reached at 435-879-4357 or at helpdesk@dixie.edu.

Is the Testing Center open?

The Testing Center on DSU’s main campus is available by appointment only to students who are receiving services from the Disability Resource Center and prefer to take their tests with accommodations. In line with the CDC’s social distancing guidelines, each student is assigned a private testing room so they can maintain no contact with other students. The Testing Center at the Hurricane Education Center is closed.

Are the Academic Performance & Tutoring Center’s resources available?

Yes. The Academic Performance & Tutoring Center’s services will exclusively be offered via remote access through the end of the semester.

Can I still contact my academic advisor for support?

Academic Advisors are available remotely. The main advising line can be reached at 435-652-7690.

Are there any resources available if social distancing is affecting my mental health?

StudentPulse, a texting system that checks in on students’ mental health, is being customized in response to the remote learning environment put in place to protect against the spread of COVID-19. Students who don’t opt out of this service will receive weekly messages, can confidentially respond with how they are feeling, and then receive appropriate tips, resources, and encouragement based on their responses.

Also, the Booth Wellness Center is open Monday through Friday from 9 a.m. to 4 p.m. and is offering telehealth mental health appointments for students currently in Utah. Please call the Wellness Center at 435.652.7755 to schedule an appointment.

What should I do if I am experiencing an unwelcoming environment?

The University encourages the community to not stigmatize individuals of different nationalities during this stressful time. If students are subject to behavior that is unwelcoming, hostile, or makes them feel unsafe, they should reach out to DSU’s Chief Diversity Officer Tasha Toy at tasha.toy@dixie.edu or 435-652-7735.

What is the plan for Commencement?

In consortium with all Utah System of Higher Education institutions, Dixie State University is postponing its 109th Commencement Ceremony in an abundance of caution to safeguard the health of our graduates, their loved ones, and the entire campus community. The University is so proud of our graduates and all the hard work they have exerted to reach this point in their academic journeys and are excited to celebrate their accomplishments. We will continue to closely monitor the situation and work to create a plan that will both honor our graduates and keep them safe. We will share the details as they become available. Be sure to regularly check dixie.edu/commencement for details and updates. If you have specific questions, please email commencement@dixie.edu.

Is there an alternate date set for Commencement?

Not yet. The University continues to closely monitor the situation and create a plan for postponement. We will share the details as they become available on this webpage, dixie.edu/commencement, and via graduates’ Dmail and personal email accounts if they have been entered into My Dixie. To update your personal information, please log in to My Dixie.

Are college receptions and other associated banquets and celebrations being postponed?

Yes. Considerations for college receptions and other associated banquets and celebrations are being made as part of the University’s postponement plan.

Will I be reimbursed for my graduation fee?

No. Commencement is still being held, just at a later date, so the fee will still be used for Commencement.

Will I receive my diploma?

Yes. Diplomas are always mailed out after graduation requirements have been verified and that will continue to be the case this year.

Will I receive my honors regalia, tassel, etc.?

The Grad Fair, where graduation regalia is available, will also be postponed and these items will be provided during this event.

What if I don’t live in St. George when the postponed Commencement Ceremony and Grad Fair are held?

We invite you to come back to St. George to celebrate this significant accomplishment. DSU will announce the postponed date as soon as possible to allow for time for arrangements to be made. Graduates are encouraged to fill out this questionnaire to indicate if attending a postponed Commencement Ceremony would be plausible. Be sure to regularly check dixie.edu/commencement for details and updates. If you have specific questions, please email commencement@dixie.edu.

Is the University closed?

No. However, in line with CDC guidelines, DSU campus facilities are limited to essential services only. Additionally, in line with Governor Herbert’s Stay Home, Stay Safe directive, individuals are asked to not congregate in campus outdoor spaces. All services will continue remotely, but facilities that will continue to function on campus are:

  • Admissions & Registrar’s Office (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.652.7777)
  • Advisement Center (Monday-Friday, 9 a.m.-2 p.m. in office; 8 a.m.-5 p.m. remotely – 435.652.7690)
  • Booth Wellness Center (Monday-Friday, 9 a.m.-4 p.m. – 435.652.7755)
  • Campus Phone Operators (Monday-Friday, 8 a.m.-5 p.m. – 435.652.7500)
  • Cashier’s Office (Monday-Friday, 9 a.m.-2 p.m. – 435.652.7605)
  • Dean of Students (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.652.7514)
  • Dining Services (Brooks’ Stop) (Take-out and delivery are available Monday-Saturday, 9 a.m.-7 p.m., Sunday, noon-6 p.m. – 435.879.4835)
  • Disability Resource Center (Monday-Friday, 9 a.m.-4 p.m. – 435.652.7516)
  • Facilities Management, including Custodial, Grounds, Operations/Energy (Monday-Friday, 8 a.m.-5 p.m. – 435. 652.7566)
  • Financial Aid & Scholarships (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.652.7575)
  • Holland Centennial Commons Help Desk and Library Support (Monday-Friday, 8 a.m.-5 p.m. – 435.879.4357)
  • HR Services (Monday-Friday, 8 a.m.-5 p.m. – 435.879.4521)
  • International Student Services (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.879.4687)
  • IT Services, including Networking and Virtual Systems Support (Monday-Friday, 8 a.m.-5 p.m. – 435.879.4357)
  • New Student and Family Programs (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.879.4691)
  • Public Safety (435.627.4300)
  • Risk Management & Safety (Monday-Friday, 8 a.m.-5 p.m. – Josh Thayn – 435-652-7855; Steve Azevedo – 435-652-7722)
  • Student Housing & Resident Life (Monday-Friday, 8 a.m.-5 p.m. – 435.652.7570)
  • Veterans Services (Monday-Friday, 9 a.m.-2 p.m. in office; 9 a.m.-5 p.m. remotely – 435.668.2561)

All employees working on campus or remotely can be reached via the email addresses listed on the DSU Employee Directory.

Is the library open?

Levels 1 and 2 of the Holland Centennial Commons will be open to the Dixie State University community. Students, faculty, and staff must show their Dixie ID to enter. If students, faculty, or staff need a book or other item retrieved from the 3rd floor, please ask for assistance and library staff will get it. The library will be operating with reduced hours of Monday-Friday, 8 a.m. to 5 p.m.

Library and Learning Services encourages students to take advantage of the wide variety of electronic resources and services. Electronic books and journal articles are available from library.dixie.edu. To access these resources from home, log in with your Dixie ID and password. Help for remote learning classes is available online through the Academic Performance & Tutoring Center.  Students can use the Ask a Librarian feature by texting a question anytime 24/7 to 435-244-3781 or contacting the library at 435.652.7714 or at library@dixie.edu.

The Help Desk is available to assist with all campus technological needs. Students, faculty, and staff can get help with everything from working in Canvas to general computer or Dmail support. The Help Desk can be reached at 435-879-4357 or at helpdesk@dixie.edu.

Is campus housing open?

Yes. Because Dixie State University has a limited number of housing units and many students have asked to stay in their rooms, all housing operations will continue. Students living in campus housing will be able to stay in their rooms until the end of the semester if they choose to do so, and Housing staff will be on campus to address student needs that arise.

Prorated reimbursements are available to students who choose to move out between March 12 and April 7. Prorated rates are effective beginning March 24, and students can decide if they’d like their refund applied to their student account or if they want the University to hold the money and apply to future semester’s rent.

Residents who choose to go home for the rest of the semester should notify the Housing Office so that check-out procedures and key returns can be coordinated. Early checkouts will be treated just like end-of-the-semester checkouts and deposits will be refunded if applicable.

Out of caution, Housing is implementing a no-guest rule. This means that visitors are not allowed in on-campus housing facilities until further notice. This rule does not apply to family members or individuals assisting a resident during move out.

Is DSU Preschool open?

No. DSU Preschool is closed until further notice.

What is the University doing to protect the community?

The health and success of our students, campus, and community is our top priority. To keep members of the campus community safe, lecture-style classes have been moved online; events and mass gatherings have been canceled, rescheduled or conducted remotely until further notice; and all university-sponsored travel has been canceled. All public safety services will remain open and available. More details on these decisions are available on this webpage.

Students and employees representing areas from all across the globe call DSU and St. George home. The University encourages the community to not stigmatize individuals of different nationalities during this stressful time.

Has University-sponsored travel been canceled?

Dixie State University is canceling all University-sponsored domestic and international travel through July 31. No new travel should be booked until further notice. Employees scheduled to go on mission-critical trips must receive approval to travel from their vice president.

Will travel be rescheduled?

No.

Will I be reimbursed for my travel?

Travelers should contact the vendors they have worked with to determine what reimbursement options are available. If travelers are not eligible for refunds, they should obtain documentation and contact the DSU department involved with booking their travel to discuss details and reimbursements.

Can the Booth Wellness Center clear me to travel?

The Booth Wellness Center is not equipped to test for COVID-19 and consequently cannot provide travel clearance.

If I or someone I have come into close contact with has recently returned from traveling, such as an LDS missionary returning home, can I come to campus?

In line with the Southwest Utah Public Health Department’s recommendation, if an individual travels outside the community or has come into close contact with someone who has, that individual will be asked to monitor their health and practice social distancing for 14 days after the time of contact. Social distancing means staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible. If the individual develops COVID-19 symptoms (cough, fever, or shortness of breath) during their time of social distancing, they are then asked to self-isolate for 14 days. Taking this step is part of acting as a responsible member of the community.

Is campus closed to staff and faculty?

All DSU faculty, staff, and student employees should conduct their work remotely, if possible. Please work with your supervisor to make appropriate arrangements. Working remotely is scheduled to take place March 21 through April 5. At the end of this time period, the University’s coronavirus working task force will reassess the situation and determine if employees need to work remotely for an extended period of time.

If employees’ work must be completed on campus, they should communicate with their supervisors to determine if the minimum number of personnel needed to operate and maintain can serve on a rotating basis to fulfill departments’ responsibilities. If business must be conducted in person, no more than 10 individuals should meet at a time and individuals should keep six feet in between themselves and others, in line with CDC recommendations.

How can employees work remotely?

Faculty resources to support remote teaching are available here.

Staff resources to support working remotely are available here.

IT resources to support all faculty and staff working remotely are available here.

What options do I have for alternative work for the next two weeks?

Faculty have migrated most courses to an online format, primarily utilizing Canvas, and will continue to work providing virtual instruction, grading, support, etc. For staff employees, please work with your supervisor on what current work assignments you can complete remotely, utilizing the above resources.

If your staff work assignments cannot be completed 100% remotely during the next two weeks, staff employees can work with their supervisor on alternative work assignments. Supervisors can consider options such as:

  • Facilities Management employees moving from indoor assignments (Custodial, etc.) to outdoor assignments (Grounds, etc.), working independently or in small groups working 6 feet apart.
  • Office employees creating or updating work manuals (“how to do my job duties”) for their position(s), reviewing and updating policies and procedures for their department, digital file and email organization/clean-up, completing trainings on Zoom or above resources to better utilize them to complete other work assignments remotely, department webpage/content updates, etc.
  • If the above examples are not available AND/OR employee is able, full-time staff can utilize accrued
    vacation, contract, or compensatory leave during this period. Sick leave may also be used (with
    supervisor approval) to care for self or family members impacted by illness, medical quarantine, etc.
    During these two weeks, sick leave can also be used for self-quarantine, the closure of a child’s school
    or childcare, and for those employees that are high risk (e.g. over age 60 and/or are
    immunocompromised). The HR Director is available to assist employees if they have limited leave
    available, on a case-by-case basis.
  • After all above efforts have been exhausted, if the employee still is short of hours, supervisors can opt to
    pay their part-time employees up to the same hours paid to the part-time employee for the February
    21 – March 5 pay period. Such time must be input by the supervisor into NOVAtime for the March 21 –
    April 5 pay period only, with comments added to show what additional hours were added
Will employees continue to be paid?

Employees will continue to work, remotely for most employees and on campus for those providing mission-critical services, so they will continue to be paid for March 21 – April 5. If employees who are unable to work remotely and their supervisors are unable to create alternative work assignments for them, full-time employees will use leave accruals to continue their full pay through April 5. Part-time employees in this situation can also receive pay (with supervisor approval) for March 21 through April 5, using up to the same number of hours that were reported February 21 to March 5. See staff resources for more details.

What events on campus have been canceled?

All University-sponsored events and mass gatherings are being canceled, rescheduled, or conducted remotely until further notice.

Should I cancel my on-campus meeting?

If possible, meetings should be conducted via videoconferencing or teleconferencing; if this is not an option, they should be postponed.

Are athletic events canceled?

Yes. DSU’s Department of Intercollegiate Athletics has canceled all remaining 2020 conference and non-conference spring athletic events, travel, and practices. Get the latest update from Dixie State Athletics here.

Are visitors allowed on campus?

Access is limited to campus’ physical facilities. However, necessary transactions can still take place. Please call the appropriate department to coordinate.

What can I do to protect myself and others from the virus?

There is currently no vaccine to prevent COVID-19, so the best way to prevent illness is to avoid being exposed to the virus by protecting yourself the same way you would from other viruses. Follow these guidelines to protect yourself and help prevent the spread of COVID-19:

  • Wash your hands often with soap and water for at least 20 seconds at a time, especially after you have been in a public place, blown your nose, coughed, or sneezed. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth as much as possible.
  • Cover your cough or sneeze with a tissue. If no tissue is immediately available, cough or sneeze into your elbow.
  • Practice social distancing, that is maintaining 6 feet of distance between yourself and other people.
  • Boost your immune function by prioritizing sleep, eating a nutrient-rich diet, specifically Vitamins C, D, and Zinc, and managing stress.
  • Clean and disinfect shared surfaces.
  • Avoid close contact with people who are sick.
  • Stay home if you are sick, except to get medical care.
What are the symptoms of COVID-19?

Symptoms are similar to other respiratory illnesses like the cold or flu. Symptoms may include cough, fever, and shortness of breath. The CDC believes at this time that symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after exposure. This is based on what has been seen previously as the incubation period of the MERS-CoV viruses.

The White House Coronavirus Task Force and the U.S. Department of Health and Human Services, including the Centers for Disease Control and Prevention, partnered with Apple to create a free app and website that guide individuals through a series of questions to determine if they should seek care for COVID-19 symptoms. The tool provides CDC recommendations on next steps including guidance on social distancing and self-isolating, how to closely monitor symptoms, recommendations on testing, and when to contact a medical provider.

What do I do if I am experiencing symptoms of COVID-19?

UPDATED 3/30

As there is now evidence of community transmission of COVID-19 in Utah, individuals who have a mild cough, fever, or shortness of breath should stay home (except to get medical care) and self-monitor their symptoms according to directions outlined on the CDC’s website.​ This will help reduce the spread of the virus. If you have COVID-19 symptoms and have been in contact with a confirmed case of COVID-19, a suspected case of COVID-19 or have traveled to an impacted area, please contact The Booth Wellness Center or the Utah Coronavirus Information Line. The Booth Wellness Center is not equipped to test for COVID-19, but staff are available to answer questions regarding testing. To help prevent the spread of COVID-19 and to help keep the center’s healthcare professionals and other patients healthy, the Booth Wellness Center is open for Telehealth medical and mental health appointments only via Zoom or by phone. Please call their office to schedule an appointment.

Resources available to answer any questions about COVID-19 include:

  • Utah Coronavirus Information Line: 1-800-456-7707
  • Intermountain Healthcare Connect Care
  • Intermountain Health Care’s Health Answers Line: 844-501-6600
  • DSU’s Booth Wellness Center: 435-652-7755
  • Utah Department of Health Resource Center: 888-222-2442
  • The White House Coronavirus Task Force’s free app and website that help individuals determine if they should seek care for COVID-19 symptoms

What does it mean to self-isolate?

To self-isolate, in relation to COVID-19, means that people believed to be exposed to the virus should stay at home in isolation for the virus’ 14-day incubation period. Learn more about self-isolation from the CDC here.

Who should self-isolate?

Individuals who have a cough, fever, or shortness of breath and have traveled to an area with at least a CDC Level 2 Travel Health Notice, been in close contact with someone who has traveled to an impacted area, been in contact with a confirmed case, or been in contact with a person under investigation (someone who is waiting for test results) should self-isolate for 14 days.

How do I self-isolate?

If you are self-isolating, please do so for 14 days. To self-isolate:

  • Please fill out this form to let the University know that you are self-isolating.
  • Remain at home.
    • The first preference is for students to self-isolate at their families’ homes if possible.
    • Do not attend labs/clinicals, practice, work, social events, meetings, church, or any other group gatherings.
  • Take and track your temperature twice daily.
    • If you develop a fever of 100.4 or higher or are sweating, coughing, or having difficulty breathing, contact the Booth Wellness Center at 435-652-7755 or the Utah Coronavirus Information Line at 1-800-456-7707 and answer screening questions.
  • Let your professors and/or supervisors know that you are self-isolating.
How do I complete classwork if I self-isolate?

Please communicate directly with your instructors about your situation. If additional support is needed, contact your academic adviser.

Contact

Southwest Utah Public Health Department

Phone: 1-800-456-7707

Utah Department of Health Resource Center

Phone: 888-222-2442

Intermountain Healthcare's Health Answers Line

Phone: 844-501-6600

DSU Booth Wellness Center

Phone: 435-652-7755

Office: 1037 E. 100 South